If you fail to secure your ecommerce site from hackers, you become susceptible to these breaches. They compromise confidential customer information and consequently, you suffer the loss of revenue, clients trust, and the image of your company s reputation. As a result of ecommerce security failures, many ecommerce businesses have closed down. To stay in business, these businesses resort to making use of ecommerce email templates and ecommerce security systems that are available on the Internet.
When you design your ecommerce website, consider the two views of security that you must take into account: the merchant perspective and the customer perspective. With ecommerce, both sides have their own advantages and disadvantages. The advantage of the merchant is that they have complete control over the key elements of their ecommerce website. They can decide how secure they want their transactions to be, what content they want to include on their site, how much they are prepared to invest in their ecommerce software, what security measures they think they should adopt, and so forth.
The disadvantage of the merchant is that they are required to give out their customer perspective. For instance, if an unauthorized person obtains access to the merchant’s customer database and takes advantage of the valuable information that is there, such as credit card details, they will not be permitted to use those cards for the purchases they make. Such unauthorized transactions cannot then be reversed – they will leave the merchant with unpaid debts as well as the embarrassing spectre of having their name and credit card details made public. Similarly, if an unauthorized person obtains ecommerce transaction information from another server, such as an independent ecommerce provider, the consequences of that action can be disastrous. Again, if those transactions cannot be reversed, the client loses the benefit of ecommerce security – its protection and safety features go with the transaction.
This is why it is so important that ecommerce websites use ecommerce security features that are robust and foolproof. A customer perspective is the most important one when dealing with ecommerce security. All ecommerce websites should use strong and complicated encryption algorithms whenever a customer sends an encrypted message to the ecommerce site, such as an invoice. Any messages that are sent from the server should also be encrypted. If there is any information that could be useful to an unauthorized party, such as credit card details, it should be encrypted and kept separate from everything else on the server.
When it comes to ecommerce site security, a customer perspective should also be taken into account. Any ecommerce site should implement email authentication so that if a customer sends an email to the ecommerce site address and the message was successfully delivered, the intended recipient can verify that the message came from them. This will ensure that any messages that are meant for the intended recipient are delivered and not diverted or lost. Similarly, if there are multiple email accounts used by the same business, each of these accounts should have their own password and should be very different from the passwords that are used by the main merchant account. Again, this will protect the merchant’s database and credit card details from being compromised.
The other way in which an ecommerce site needs to be protected is from unauthorized access. An unauthorized person could try to access the merchant account or any other ecommerce site and gain access to all the financial and personal information that is there. They could use this information for illegal activities, including embezzlement and identity theft. For this reason, all financial transactions should be completed through encrypted email. Any electronic communication, whether it is an email, SMS, or phone call, should also use an option that ensures that the electronic message is encrypted.