An ecommerce consultant is an expert that can provide hands-on guidance and in-depth knowledge surrounding ecommerce. These ecommerce consultants offer business consulting services on everything from advertising strategy and conversion optimisation to user experience and operational management. These consultants have years of industry experience behind them and are often hired by large online stores or ecommerce companies. This article takes a look at some of the challenges involved when hiring such an expert. These challenges are not ones that should be taken lightly as any failure to successfully implement ecommerce solutions can lead to the collapse of a company or even a business individual.
The first challenge that is faced when hiring an ecommerce consultant comes from the external perspective of clients and prospects. While some of the best internet marketing strategies will translate perfectly into a business, others will not. The same can be said for the range of products that businesses sell. Every business has its own unique niche, and the internet market place is very much a diverse place. An ecommerce consultant should therefore not only be able to help a client develop a business plan but should also have the knowledge of the range of products that a business can sell.
Another challenge that ecommerce consultants will face relates to conversion rates. There are many factors that come into play with this figure and ecommerce consultants should have vast experience in analysing conversion rates. This means understanding the relationship between page rank, search engine results position and website performance. One of the main reasons why many ecommerce companies struggle to achieve a high conversion rate is simply down to the lack of quality content. Having high quality content can not only boost conversion rates dramatically it can also improve overall customer satisfaction.
A good ecommerce consultant will also understand customer behavior and how to make businesses more customer friendly. The basic premise behind all customer service is to first and foremost to make the customer happy and satisfied. This can only be achieved if a business has excellent contact management systems in place. This is another reason why hiring a qualified ecommerce consultant makes so much sense.
Finally ecommerce consulting services should not ignore social media. Social media has become extremely important for online businesses and is quickly replacing the traditional sales process. Ecommerce consultants should therefore understand how to effectively use social media in order to promote a business and increase its presence. While this may sound like a lot of work there are many consultants who are able to deliver results within a short space of time.
Overall it makes a lot of sense to hire ecommerce consultant. These consultants are experienced professionals who are able to help you improve your website, your customers and ultimately your bottom line. The best way to find out if hiring one is right for you is to talk to your friends and family. If they have made the decision to hire someone then chances are you would also. Just remember to hire the consultant that suits your needs best.
A competent professional with around 15 years of Information Technology experience in the field of software design, development & maintenance of Web Sites and Web-based applications.
- Holding strong skills to play “Web Application” role in Programmer and Developer.
- Having good exposure to provide Project Estimation, Documentation, also holding good experience in designing, developing and project implementation, estimation support functions and software requirements & analysis study.
- Dynamic, skilled professional with proven success in designing and developing n-tier client/server architecture based on Web Application.
- Strong understanding of OOA/OOP, architecture and programming with a focus on Web Engineering
- Ability to lead agile projects and Iteration based projects and distributed teams.
- Ability to Quick Learn, Hard work, Smart Work, Teamwork, Good time manager, Adaptable to any environment.
- My Strength is Positive thinking, Regularity, Sincere, Self Confidence, Friendly Nature, Leadership Qualities.