
What Shopify POS is
Shopify POS is Shopify’s point of sale app for iOS and Android that lets you sell in person from the same account that runs your online store. Products, inventory, customers, and orders sync with the Shopify admin, so a sale at the counter and a sale on your website draw from one catalog and one set of reports.
That single back office is the main reason retailers pick it. A boutique that also sells online does not need to reconcile two product lists every night, and a brand that runs pop-ups can take payments with a phone and a card reader. This guide covers pricing, POS Pro, hardware, and setup as of October 2026, based on Shopify’s POS pricing page and Help Center, plus the setup checklist PROSeCommerce, part of PROS Global in San Diego, follows when it connects retail locations to Shopify stores.
The old version of this article described Shopify in general terms. This one is about running a physical store on Shopify: what you pay, what you get, and the order to set things up so opening day is uneventful.
How much Shopify POS costs in 2026
Every paid Shopify plan includes basic in-person selling at no extra cost. What you pay depends on three things: your Shopify plan, the card rate on each in-person sale, and whether a location needs POS Pro. Shopify’s POS pricing FAQ describes the total in exactly those terms.
As of October 2026, from Shopify’s POS pricing page for US stores (monthly billing):
| Plan | Monthly price | In-person card rate (Shopify Payments) | POS staff access | POS Pro add-on |
|---|---|---|---|---|
| Basic | $39 | 2.6% + 10¢ | Limited staff | $89 per location per month |
| Grow | $105 | 2.5% + 10¢ | Unlimited POS logins | $89 per location per month |
| Advanced | $399 | 2.4% + 10¢ | Unlimited POS logins | $89 per location per month |
| Plus | From $2,300 (3-year term) | Rates set for high-volume merchants | Unlimited POS logins | First 20 locations included |
Yearly billing lowers the plan price; Shopify’s pricing page lists Basic at $29, Grow at $79, and Advanced at $299 per month when paid yearly. Hardware is a separate, one-time cost. At minimum you need a compatible phone or tablet and a Shopify card reader.
For a single small shop, the realistic monthly bill is the plan plus one POS Pro location if you need staff permissions or exchanges. Our Shopify plans guide explains the online side of each plan, and the Shopify merchant account guide covers how Shopify Payments, payouts, and third-party gateway fees work.
What POS Pro adds
POS Pro is a per-location subscription that adds retail features on top of the in-person selling included with every paid plan. You can switch it on only where you need it, so a flagship store can run Pro while a seasonal market stall stays on the included features.

Shopify’s Help Center article on managing your POS app subscription lists the full comparison. The differences that matter most in day-to-day retail, as of October 2026:
| Task | Included with paid plans | POS Pro |
|---|---|---|
| Card payments, gift cards, discount codes | Yes | Yes |
| Refunds | Yes | Yes |
| Exchanges and order cancellations | No | Yes |
| Automatic discounts | No | Yes |
| Retail staff roles and permissions | No | Yes |
| Pickup in store, ship to home, local delivery | No | Yes |
| Inventory tracking, adjustments, and stock transfers | Limited | Yes |
| Daily sales reports and in-app store analytics | No | Yes |
| Hardware warranty on first-party Shopify hardware | 1 year | 2 years |
Exchanges are the feature most small shops miss first. Without POS Pro, staff can process refunds, but an exchange becomes a refund plus a new sale, which is slower at the counter and messier in reports.
When POS Pro is worth paying for
POS Pro pays for itself when a location has steady foot traffic, more than one tier of staff, or a catalog large enough that stock counts and transfers matter. Shopify gives the same advice in its pricing FAQ. A weekend market stall or an occasional pop-up rarely needs it.
Use these questions to decide location by location:
- Do several people work the register? If you need cashiers who cannot issue refunds or see reports, you need retail staff permissions, which are a POS Pro feature.
- Do customers exchange items often? Apparel, footwear, and gifts usually say yes.
- Do you sell online and offer in-store pickup? Pickup in store and ship to home sit behind POS Pro.
- Do you move stock between locations? Receiving and fulfilling transfers in the app requires Pro.
- Will you check daily store reports? If nobody will read them, they are not a reason to upgrade.
Two billing details catch people out. POS Pro runs on its own 30-day app billing cycle, separate from your plan. Shopify’s Help Center also says refunds are available only if you downgrade within 7 days of a monthly billing date or 30 days of an annual one, so test Pro during the trial rather than after you have paid a full year.
POS on Shopify Plus and the Retail plan
Shopify Plus includes POS Pro for the first 20 locations, as of October 2026. According to the same Help Center article, if you run more than 20 POS Pro locations and use Shopify Payments as the primary provider for retail, the POS Pro cost is waived for your first 200 retail locations. That makes Plus a retail decision as much as an online one for multi-store brands. Our analysis of whether Shopify Plus is worth it walks through the rest of the math.
At the other end, Shopify offers a Retail plan for businesses that sell mainly in person. The Help Center describes it as combining POS Pro features with the limited online tools of the Starter plan. It suits a shop that wants a basic online presence rather than a full online store. Check the current Retail plan price with Shopify before you choose it, because it is not listed in the main plan comparison.
Hardware: what you need on day one
The minimum Shopify POS setup is a supported iPhone, iPad, or Android device running the POS app, plus a Shopify card reader for card payments. Everything else, such as a stand, receipt printer, barcode scanner, or cash drawer, depends on how busy the counter is.
Shopify’s hardware documentation lists supported card readers that accept tap, chip, and swipe payments. For US merchants these include the Shopify Tap & Chip Card Reader and the Shopify POS Terminal. Integrated payment hardware works with Shopify Payments in a list of supported countries that includes the United States.
A practical way to size hardware:
- Pop-ups and markets: a phone or tablet and a card reader. Add a portable printer only if customers expect paper receipts.
- One counter in a small shop: a tablet on a stand, a card reader, a receipt printer, a cash drawer, and a barcode scanner if you sell many SKUs.
- Busy or multi-register stores: the same per register, with USB accessories connected through the Shopify POS Hub, which Shopify recommends for the most reliable connection.
If you already own accessories, check them against Shopify’s supported hardware list before opening. A printer that works with another POS system is not automatically compatible.
How to set up Shopify POS
Setting up Shopify POS takes eight steps, in this order: activate a location, install the app and create staff PINs, choose included features or POS Pro, connect the card reader, pair other hardware, build the smart grid, run test sales, then open and reconcile. Doing payments before products is the usual cause of a stressful first morning.

- Activate the location. Shopify POS needs multi-location turned on in your store settings. Create the retail location with its real address, because taxes and inventory use it.
- Install POS and add staff. Add the Point of Sale sales channel, install the app on each device, and give every staff member a PIN instead of sharing one login.
- Choose the subscription per location. Start POS Pro on the locations that need it. Shopify’s Help Center notes that a location added after the POS Pro trial ends defaults to the included features.
- Set up payments. Activate Shopify Payments and pair the card reader with the device it will sit beside.
- Pair other hardware. Connect the receipt printer, barcode scanner, and cash drawer, and print a test receipt.
- Build the smart grid. Put the 10 to 20 products and actions staff use most on the POS home screen.
- Test everything. Run a card sale, a cash sale, a discount, a refund, and, on POS Pro, an exchange. Check that each one appears in the admin under the right location.
- Open, reconcile, and review. Start cash tracking with an opening float, close and reconcile each register at the end of the day, and fix anything that looked wrong before the next shift.
If you are setting up the whole store at the same time, our step-by-step Shopify online store setup guide covers products, taxes, and shipping in the right sequence, and the Shopify admin dashboard guide shows where the POS settings live.
Opening day and the first week
Shopify’s going live checklist is short and worth following literally. Before the doors open, confirm that every device is on Wi-Fi, the correct location is selected, the catalog has loaded, payments are in live mode rather than test mode, and each staff member is signed in with the right permissions.
During the first week, review sales reports against register totals every day, check for inventory differences between POS and the admin, and confirm that Shopify Payments deposits reach your bank on the expected schedule. Collect staff feedback on slow workflows, then adjust the smart grid. Shopify also suggests scheduling the first physical inventory count within the first month.
Running more than one location
POS Pro is billed per location, and each location keeps its own inventory and staff assignments. For chains, the bigger risk is rollout, not software. Shopify recommends launching additional stores in waves of 2 to 5, scheduled at least a week apart, standardizing on one device type and one card reader model, and using mobile device management once you reach 5 or more locations.
Plan location transfers carefully. Shopify’s Help Center says you cannot move a POS Pro subscription from one location to another yourself. If you cancel Pro at one store and activate it at another, both are billed, so contact Shopify Support for a transfer.
Shopify POS compared with standalone POS systems
The real comparison is not feature count. Standalone systems such as Square, Clover, or Lightspeed can run a shop well. The question is whether your online and in-store catalogs should live in one platform. If you already sell on Shopify, Shopify POS removes the integration between two systems: one product record, one customer profile, one inventory count, and one order list.
A separate POS can make sense if the online store is a minor channel, if your industry needs specialist features such as table service or service appointments, or if you are tied to a payment contract you cannot exit. If you are still choosing an ecommerce platform, our guide on whether Shopify is right for your business covers the wider decision.
Mistakes to avoid
On retail projects, PROSeCommerce sees the same few problems again and again, and none of them are about the app itself:
- Shared logins. One PIN for everyone means no accountability for refunds or cash differences.
- Untested hardware. A printer or scanner that has never printed a receipt or scanned a barcode in your store will fail during the first rush.
- Wrong location on a device. Sales then post to the wrong inventory, and counts drift within days.
- Paying for Pro everywhere. Add it where its features are used, and review each location every quarter.
- No product barcodes. Scanning is faster and more accurate than searching, so print labels before launch if suppliers do not provide barcodes.
Frequently asked questions about Shopify POS
Is Shopify POS free?
Can I use Shopify POS without an online store?
Does Shopify POS work offline?
What hardware do I need to start with Shopify POS?
Can I use a payment provider other than Shopify Payments for in-person sales?
How long does it take to set up Shopify POS for one store?
Get your retail locations on Shopify
Shopify POS works best when your products, inventory, and staff are set up before the hardware arrives. Choose POS Pro location by location, test every payment type, and follow Shopify’s opening-day checks, and your first week will be about customers rather than troubleshooting.
If you are moving from another POS system or connecting several stores to one Shopify account, PROSeCommerce can plan the catalog, location, and hardware setup with you. See our Shopify development services to start the conversation.
